The residential roofing industry is supplied by laborers in much the same way as other trades: painting, carpet installation, and ANY residential service you buy from a big-box store – it’s all sub-contracted to independent contractors! You hire XYZ company because their sales guy was so “smooth and honest,” only to have strangers show up to do the work and Mr. Smooth is nowhere to be found! Have you ever wondered by your neighbor who used XYZ company had such great things to say, but their roofing work at your place was awful?? These roofing companies play “musical crews” with their clients, with no oversight, and this is why there is so much variation in the quality of their work.
Pinnacle Services has a different approach, and it gives us excellent roofing consistency, roof after roof – and for a small business that only grows through referrals, you can see why this is so important to us! Unlike other roofing companies, we don’t hire strangers. We have worked with the same installers since 2005! This is completely unheard of in our industry. Many residential companies cheat, abuse, or just don’t pay their installers; so the installers are constantly looking for better companies – but not our companies crew, they’ve found the best company to work for and have no desire to leave us! Part of the reason for their loyalty is mutual respect. Bryan and Coltyn work with the guys on every job, both making sure things are done perfectly, but also ensuring the guys have any support they need to be successful. And in the end, we pay them, and well! They are the best installer in the market and help us to exceed YOUR expectations!